If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
Collection and use of personal information
to allow you to open and operate an Account;
to enable you to complete Transactions on the Platform;
to correspond with you in relation to your Account and your Transactions;
to analyze use of our Site and the services we provide;
as required for legal and regulatory purposes, including for dispute resolution purposes;
to provide you with information about products, services and promotions that may be of interest to you, from ourselves and third parties;
for market research e.g. surveying our Users' needs and opinions on issues, such as our performance etc.
Disclosure of personal information
Access to and correction of personal information
Complaints about breach
Storage and Security
When you visit our website or use our service we collect personal information sent to us from your computer, mobile phone or other access device. This includes data on the session recording, pages you access, your computer IP address, device identifiers, type of operating system, your mobile network information and certain information from your browser.
Because of the manner in which our products and services operate it is impracticable for you to access myStake anonymously or using a pseudonym.
We take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from misuse, interference or loss and from unauthorised access, modification or disclosure.
We may collect your Personal Information if you use the Site, open an Account to use the Platform or perform any Transactions on the Platform. We may also collect Personal Information about you from recordings of telephone conversations between us and you (or your representatives) and from publicly available registers.
Some of the Personal Information we collect is required by us to meet our legal and regulatory obligations (eg, information required to verify your identity). Otherwise, the Personal Information we collect is required in order for us to provide our services efficiently and effectively.
The types of Personal Information which we collect may include: your name; your photographic identification; your address; your phone number; your e-mail address; your banking details including account numbers; your date of birth; and information about your Transactions.
We may use your Personal Information for the following purposes:
You should note that you are not obliged to give your Personal Information to the Company, but if you choose not to do so, we may not be able to provide our services, or your access to our services may be limited.
We may disclose personal information for purposes including to provide our products and services to you, and as required by law.
We may share Users' Personal Information with financial institutions or insurance companies as required for the purposes of the Company's dealings with those institutions, and with other companies in the case of a merger, divestiture, or other corporate re-organisation.
We may share Users' Personal Information with the Australian Securities & Investments Commission, AUSTRAC, any financial dispute resolution scheme to which the Company subscribes, and other law enforcement bodies, regulatory agencies, courts, arbitration bodies and dispute resolution schemes, both in Australia and internationally, as may be required by law.
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavor to promptly correct any information found to be inaccurate, incomplete or out of date.
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.
Complaints about a breach should be logged on the myStake website chat program as known as myStake.io.
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
We are committed to ensuring that the information you provide is secure.
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure, including implementing appropriate security measures. The security measures in place will, from time to time, be reviewed in line with legal and technical developments. However, we give no guarantee that such misuse, loss, unauthorised access, modification or disclosure will not occur
Retention of Personal Information
For any questions or notice, please contact us at:
myStake Pty Ltd
Last update: 5 May 2017